Concord SOC

The Problem: The Handoff Bottleneck Every serious security incident follows the same shape: detection, classification, investigation, containment, communication, approval, and documentation. The bottleneck isn't the work itself—it is the handoffs between the people doing it. Each handoff introduces context switching and a chance for critical institutional memory to get lost. Standard automation without shared context just moves the bottleneck. The Solution: Concord SOC Concord SOC collapses every handoff into a single, continuously visible Band room. Five specialized AI agents and one accountable human analyst read and write to this single thread in real time. Triage: Classifies the incoming alert into a severity, category, and summary. Forensics: Reads Triage's words directly to identify the attack vector, CVEs, IOCs, and affected assets. Containment: Uses Forensics' findings to map out isolation steps, access rules, and a rollback plan. Communications: Activates only after both Forensics and Containment post. It drafts customer notifications and internal summaries. Human Analyst: Sits inside the room. Their explicit approval is the sole gate required to release communications. Root-Cause Analyst: Activates post-approval, synthesizing the entire room's history into a final post-incident report. Design Philosophy The room is the system; there is no hidden database. Agents act only when visible conditions are met. Human approval is a core architectural feature, not a fallback. If the room disappears, the system stops instantly—an intentional design choice proving that coordination happens entirely in the open.