Help Center

New to lablab? Start here.

• What is lablab.ai?
• Is lablab.ai free to use?
• Who can join a hackathon?

Signing up, sign-in methods, and account control.

• How do I sign up or sign in?
• My magic-link code didn't arrive — what do I do?
• Can I use more than one sign-in method?

Enrolling, approval, and taking part.

• How do I participate in a hackathon?
• Do I need to be approved before I can start?
• Do I need to pay any entrance fee to participate?

Creating, joining, and managing a team.

• Do I need to create or join a team to participate?
• Can I participate solo?
• How do I create a team?

What to deliver and how to submit it.

• What do I need to deliver for a complete hackathon submission?
• How do I submit my project?
• How do I know my project was submitted successfully?

Scoring, placements, and results.

• How are projects judged?
• Who are the judges?
• What are the judging criteria?

Earning, finding, and sharing certificates.

• Do participants get a certificate?
• How do I earn a certificate?
• Where do I find and download my certificate?

Live page, schedule, streams, and leaderboard.

• Where does the event take place?
• What is the event live page?
• Where can I find the event schedule?

Working with mentors and partnering with us.

• How will I work with the mentors?
• How do I become a mentor or speaker?
• How can my company sponsor or host a hackathon?

Earning points, leveling up, and badges.

• What are points and how do I earn them?
• What are levels and how do I level up?
• What is the leaderboard, and why don't I see my rank?

Inviting friends and earning bonus points.

• How do I invite friends to a hackathon?
• What do I get for referring someone?
• When does a referral count?

Your public profile and settings.

• What information is on my public profile?
• How do I edit my profile?
• How do I make my profile public or private?

Learning resources and finding content.

• Where can I find AI tutorials?
• How do I search the site?
• How do I browse content by technology?

Discussions, Discord, and the Code of Conduct.

• Can I ask questions or post during a hackathon?
• How do discussions work?
• What if I see inappropriate content?

Notifications and email preferences.

• What notifications will I receive?
• How do I subscribe or unsubscribe from emails?

Data, cookies, and deletion requests.

• What personal data does lablab.ai collect about me?
• How do cookies and tracking consent work?
• Where are the Privacy Policy and Terms of Use?

Getting help and reporting issues.

• How do I get help or contact support?
• How do I report a bug or a problem with the site?