RiskFlow AI : Intelligent Insurance Retention App

RiskFlow AI is a full-stack intelligent platform purpose-built for insurance companies to combat customer churn and maximize lifetime value. It ingests customer and policy data, then uses large language model agents (Llama 3.3 70B via Together AI) to automatically generate a rich AI profile for every customer — including churn probability, risk score, retention score, upsell potential, loyalty score, and customer segment. The platform surfaces an actionable retention queue of policies expiring within 45 days, ranked by AI-computed priority and churn risk. Agents can one-click send hyper-personalized retention emails (via Resend) tailored to each customer's demographics, plan history, and behavioral signals. A conversational AI Analytics interface lets users query their entire customer database in plain English — asking questions like "Which segment has the highest churn?" or "Who are my top upsell candidates?" — and receive structured chart-ready answers. A practice roleplay mode lets insurance reps simulate conversations with AI-generated customer personas before real calls. The dashboard provides real-time KPIs, segment breakdowns, and trend charts. Data can be imported via CSV. The backend is built with FastAPI and PostgreSQL (async SQLAlchemy), and the frontend is a Next.js 14 App Router application with Tailwind CSS and Recharts — deployed on Railway.