Social services often face limitations in manpower and resources, making it challenging to consistently check in with clients and track progress on action plans. While these plans offer comprehensive goals and resources, they lack manageable, step-by-step tasks to guide clients effectively toward their goals. Our solution addresses this gap by transforming these extensive goals and resource documents into actionable tasks, broken down into manageable steps distributed over a specific period. Additionally, a proactive AI voice agent regularly checks in with clients, tracking their progress and updating a dashboard accessible to social workers. This enables social workers to stay informed, monitor client progress in real-time, and make data-driven decisions to offer better support.
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Nitish Pradhan
Vikram Mishra