Customer Support AI Agent

Created by team Tailor swif on September 15, 2024

This project develops an AI-powered customer complaint resolution system using the Meta-Llama model and MERN stack. It addresses the inefficiencies of manual complaint handling by automating responses to common issues, thus speeding up resolution times and ensuring consistency. Customers can submit complaints, receive instant AI-generated responses, and view past complaints to understand how similar issues were resolved. This system enhances operational efficiency and customer satisfaction for e-commerce platforms by providing scalable, accurate support, allowing human agents to focus on more complex queries.

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Web Application

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