B.O.B. Be a Helper | Be a Builder

B.O.B. is a dual AI-powered software suite designed to enhance both operational efficiency and software engineering productivity using IBM Bob as its underlying AI development assistant. The system is composed of two integrated applications that work together to support different stages of organizational and technical workflows. The first component, Be a Helper, is an AI-driven ticket triage system that automatically analyzes incoming support or operational requests. It classifies each ticket, detects urgency, and assigns a criticality level to ensure that teams can prioritize work effectively and respond faster to high-impact issues. This improves response times and reduces operational bottlenecks in support environments. The second component, Be a Builder, focuses on software repository intelligence. It analyzes codebases to estimate test coverage, identify potential onboarding paths for new developers, and generate insights about project structure and maintainability. This helps teams understand complex systems more quickly and improves developer onboarding experiences. Together, both tools form B.O.B., a unified AI solution that bridges operational support and software engineering analysis into a single intelligent ecosystem.