sahil singh@sahilsingh1123

The idea for SolvIT is to automate IT helpdesk with a chatbot. The primary features of the solution are: -Enable answering questions from internal knowledge bank -Address complex product “How to” questions that typically takes hours for IT analyst to figure out -Enable image processing to communicate effectively about an IT issue faced. -Collect Human feedback response. SolvIT can handle complex IT queries. It outperforms standard GPT-4 models by accurately synthesizing queries and delivering correct responses. this is enabled with RAG over a knowledge base. SolvIT excels at addressing both standard and custom application queries, leveraging GPT-4 Vision to interpret context from images/screenshots, ensuring accurate resolutions every time. We used Trulens to refine data inputs, benchmark performance, and evaluate tradeoffs. It's instrumental in troubleshooting issues, ensuring SolvIT development and improvement was measurable.

🚀 Tap into OpenAI's models for diverse app needs: text and image generation, text-to-speech, vision, and more! 🧑🏻‍💻 Go one step further. Get your application ready for production using TruLens evaluations! 🤝 Work in teams of 1 to 6 members, fostering community connections! 🏆 Prize Pool: $2,500 in Cash and $2,500 in Portkey Credits! 💡 Extend beyond the Hackathon—build your startup with support and opportunities beyond the initial project.