The AI-driven chatbot is designed to enhance customer service in retail environments. By integrating a fine-tuned xLAM adapter with the xLAM model using PEFT, the chatbot delivers precise, reliable responses through tool-calling functions. This system leverages predefined SQL functions to query and analyze synthetic retail data, ensuring accuracy and minimizing the risk of AI hallucinations. the chatbot operates through a user-friendly Streamlit interface, which not only facilitates seamless interactions but also maintains a record of previous conversations for improved customer support. This combination of advanced AI and robust tool integration offers an effective solution for managing and responding to retail inquiries.

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