The AI-driven chatbot is designed to enhance customer service in retail environments. By integrating a fine-tuned xLAM adapter with the xLAM model using PEFT, the chatbot delivers precise, reliable responses through tool-calling functions. This system leverages predefined SQL functions to query and analyze synthetic retail data, ensuring accuracy and minimizing the risk of AI hallucinations. the chatbot operates through a user-friendly Streamlit interface, which not only facilitates seamless interactions but also maintains a record of previous conversations for improved customer support. This combination of advanced AI and robust tool integration offers an effective solution for managing and responding to retail inquiries.
23 Aug 2024