Mueen

The Intelligent Citizen Service (ICS) aims to bridge the gap between citizens and government in smart cities. It offers a one-stop shop for information and processes, including a document repository, and an AI-powered assistant called Mu'een. Mu'een helps users find information, navigate processes, and receive personalized notifications. Additionally, the ICS aims to integrate with existing platforms like Absher, streamlining access to personal information and social service requests. Overall, the ICS benefits citizens by improving information access, enhancing process efficiency, and empowering them through knowledge. It also fosters a more connected and informed citizenry, leading to stronger communication and trust between citizens and the government. The ICS is scalable, customizable, and aligns with UN Sustainable Development Goals for inclusive societies and sustainable partnerships. It paves the way for a more connected and empowered future for all citizens.