BIA - Accessibility AI on WhatsApp

B.IA: Transforming Accessibility and Mental Health Support through AI B.IA is a groundbreaking accessibility AI for WhatsApp, designed to address the unique challenges faced by young people in education. Inspired by the real-life struggles of students from marginalized communities, B.IA transforms educational content provided by the NGO Olhar de Bia into inclusive and accessible formats tailored to individual needs. The platform goes beyond accessibility by integrating sentiment analysis into every interaction. This allows B.IA to detect signs of emotional instability, such as anxiety or depression, and immediately notify designated support contacts, ensuring timely intervention and care. This dual functionality addresses both educational barriers and mental health concerns. Developed with insights from Olhar de Bia’s 18 years of impactful social work—having reached over 500,000 lives—B.IA leverages advanced AI to make education equitable and inclusive. Its unique approach stems from the lived experiences of individuals like Wallace, a young student who sought to make education accessible not only for himself but also for his visually impaired mother. This story of resilience and innovation drives B.IA’s mission. B.IA’s vision extends to creating a sustainable social business model, helping companies fulfill diversity and inclusion goals while supporting educational institutions in becoming more accessible. By 2025, the platform aims to provide access to education for 750 young people, with at least 20% being individuals with disabilities or disorders. Through personalized communication, data-driven insights, and a human-centric approach, B.IA is setting a new standard for inclusivity and mental health support in education.