Smart Customer Support Chatbot

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Created by team Digital Support Gurus on June 05, 2023

Hey there! We are the Digital Support Gurus, a team of tech enthusiasts participating in the thrilling LabLab's Anthropic AI Hackathon. As the Team Lead, I am incredibly proud to introduce our groundbreaking creation—a powerful Ecommerce Customer Support Chatbot that will revolutionize the way businesses engage with their customers. Our journey began with a deep dive into the world of language models, where we discovered the incredible potential of LangChain, a Python framework tailored for developing applications powered by language models. Harnessing the capabilities of two exceptional models, we embarked on a mission to create an unparalleled customer support experience. At the heart of our chatbot lies the OpenAI model, a dynamic entity that diligently tracks chat history and skillfully poses follow-up questions. This ensures that every conversation is seamless and contextually relevant, building a strong foundation for an exceptional customer experience. But our true hero is Anthropic's Claude Model, armed with an impressive 100k context window. It serves as the ultimate shopping assistant, providing unrivaled accuracy and delivering the best possible results. We, the Digital Support Gurus, are here to revolutionize the way you engage with Ecommerce—one conversation at a time. Prepare to be amazed as we redefine the very essence of customer support. Get ready for an extraordinary journey where technology meets innovation and customer satisfaction reaches new heights. Welcome to the future of Ecommerce support!

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"Well DOne! Sounds impressive and ambitious"


Theodoros Ampas

Technical Mentor

"Dealing with annoying chatbots can be a real pain, especially in the e-commerce field. It's great to see the dedication of your team to solving this problem. Wishing you the best of luck in your journey!"


Paulo Almeida

co-founder of Stunning Green