Patiently

Patient wait time is one of the most underused assets in healthcare. Instead of sitting idle in a waiting room, those minutes become structured clinical value before the doctor even enters the room. Patients scan a QR ticket on arrival and complete a bilingual voice-and-photo intake directly from their own phone while tracking their queue position in real time. Behind the scenes, three AI agents work simultaneously. The Intake Agent captures structured OPQRST history from natural conversation. An independent Triage Agent continuously screens for red flags such as cardiac events, stroke, and sepsis while assigning a live priority score. At the same time, a Summarizer Agent prepares a physician-facing SOAP note using Featherless. Speechmatics transcribes the in-room consultation in real time, while the clinician dashboard brings together live queue monitoring, vital-sign visualization, drug-interaction checks, and printable prescriptions into a single workflow. The operational value compounds with every visit. By delivering a complete chief complaint, structured history, and triage category before the consultation starts, the system recovers 3–5 minutes per patient without increasing staffing requirements — directly improving clinic throughput. Independent red-flag triage adds another layer of safety by surfacing high-risk presentations that might otherwise be missed during busy intake flows, reducing liability and adverse-event risk. AI-drafted SOAP notes and automated reminders reduce after-hours documentation burden and help lower no-show rates. Bilingual voice intake improves accessibility for diverse patient populations without requiring additional interpreter resources. Most importantly, every interaction automatically becomes structured, audit-ready data, allowing compliance reporting, throughput analytics, and quality metrics to emerge naturally from the workflow itself — turning intake friction into operational leverage.