Culltron CivicOps AI is an app-first civic incident intake and municipal operations platform built for real communities and public-sector workflows. Residents can use the CivicOps Citizen App to report issues, track tickets, follow local areas, receive alerts, and ask Copilot for help. The platform turns messy civic reports into structured cases with reference numbers, category detection, location cleanup, priority scoring, and routing to the correct department. Municipal teams get a command-centre dashboard with department queues, incident action panels, public updates, audit history, and AI-assisted decision support. CivicOps does not replace emergency services; it helps structure, route, escalate, and track civic reports more clearly. IBM Bob was used to accelerate planning, build structure, documentation, and feature development during the hackathon sprint. Final polish, deployment, Android APK packaging, and submission readiness were completed afterward.
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