Genie - AI-Customer Support Agent

Genie is an AI-powered customer support platform built for modern businesses that want fast, scalable, and intelligent support across chat, voice, Images and documents. Using Google Gemini 2.0 Flash Exp, Genie understands text, images, screenshots, and documents, and delivers accurate, context-aware answers powered by a smart knowledge base and RAG retrieval. With real-time AI chat via Convex Agents and seamless voice support through VAPI + Gemini Mind, customers can switch between text and voice inside the same conversation. Genie provides three integrated apps: Business Dashboard for monitoring conversations, training the AI, managing knowledge bases, and handling escalations. Customer Widget businesses embed to enable AI chat and voice support on their websites. Developer Portal offering embed scripts, APIs, and integration tools. Built with Next.js, React, TypeScript, and Convex, Genie is a full-stack, production-ready B2B SaaS solution designed for real companies, multi-team environments, and scalable enterprise support. This is not just a demo its production ready project! and its not one or even two its three apps builts in Turbo repo structure!