"SupportFlow AI (by Linfy Tech) team on Agentic AI Hackathon with IBM watsonx Orchestrate Hackathon"

Team Idea

AI agent that auto-categorizes support tickets, generates responses, and routes messages to Slack to boost team efficiency.

Team Members

Linford Musiyambodza

hacker1401

Founder and CEO

Submission

AI-Powered Support Ticket Router

An AI-driven support ticket agent built with IBM watsonx Orchestrate. Automatically prioritizes, routes, and replies to IT support issues, improving response speed and customer satisfaction.