Agentic Sales Ops Orchestrator
Agentic Sales Ops Orchestrator is an AI-driven workflow automation system built using IBM watsonx Orchestrate to transform how B2B sales teams handle daily operations. The agent processes new leads, extracts structured context, retrieves relevant historical deals, and plans the most effective next step—such as scheduling a demo or initiating outreach. It then drafts a personalized email and, upon human approval, executes downstream actions by updating the CRM, scheduling meetings, and queuing outbound communication. The project demonstrates modular, agentic orchestration with clear business impact: reduced time-to-contact, improved consistency, and increased sales efficiency through automation and human-in-the-loop control.
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