Our AI-powered chatbot, leveraging the advanced Llama3 model, is designed to assist university students in navigating and comprehending complex insurance documents. It supports both default university insurance documents and allows students to upload their own documents for personalized queries. By using advanced NLP techniques, the chatbot delivers precise, document-based responses, ensuring accuracy and relevance. Available 24/7, it offers instant and accessible support, particularly benefiting international students unfamiliar with local insurance systems. This solution's versatility extends beyond academia, making it applicable in various industries such as law and finance, where understanding complex documents is crucial.