Stiven Diaz@stiven_diaz353
is under improvement
1
Events attended
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Submissions made
Colombia
1 year of experience
About me
I am a web and mobile application developer and a professional in mechatronic engineering. Beyond the way I describe myself, my career and my projects speak for themselves about the determination and versatility that define me. I have worked a large part of my professional career with ReactJS and Typescript, where to a significant extent, I was linked to different projects and companies from a fairly early stage of their idealization and creation, so I have a strong notion of materializing optimal scalability and performance in projects that are viewed in the long term. I independently launched web platforms and mobile applications to the IOS and Android stores, working with Flutter and Kotlin. The first is the Framework with which I work best in terms of applications that can be installed on a device. Lately I have been learning and carrying out LLM integrations under the Langchain and NextJS framework, which represent an appropriate way to work AI agents integrally from javascript/typescript.
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Helpers Desk
application is a cutting-edge AI-powered solution designed to automate and optimize Quality Assurance (QA) scoring for customer support interactions while simultaneously enhancing roadmap generation through intelligent agent collaboration. It seamlessly integrates LLM's models with a structured workflow, ensuring efficient, data-driven decision-making for customer experience (CX) teams, product managers, and operational leaders. How It Works QA Evaluation Process: Users input a QA guide outlining their evaluation criteria. The app segments and analyzes conversations, extracting insights using AI embeddings and similarity scoring. AI models generate qualitative feedback and assign an overall score, making QA processes more efficient and objective. Roadmap Optimization Workflow: Users define an objective and assign relevant roles to AI agents. AI agents independently process the information, generate insights, and contribute to a collaborative solution. The final roadmap is synthesized and presented as a structured, actionable plan. Why This App is a Game-Changer ā Reduces Manual Effort: Automates traditionally labor-intensive QA scoring and roadmap planning. ā Enhances Accuracy: AI-driven scoring eliminates bias and ensures objective, consistent evaluations. ā Saves Time & Costs: Streamlines quality assurance and strategy execution for faster decision-making. ā Scales with Your Business: Works efficiently for small teams and large enterprises alike. ā Improves Customer Experience: Ensures support teams receive actionable feedback to enhance service quality.
23 Feb 2025
