
Retail enterprises lose millions to fragmented data — ops teams hunting through policy docs, customer reps switching between four tools before a single call. CeREbrus fixes that. Built on Google's Agent Development Kit and powered by Gemini 3.1 Pro, CeREbrus deploys three specialist AI agents behind one conversational interface. The Knowledge Guardian answers policy, SOP, vendor contract, and compliance questions using real semantic search powered by Gemini embeddings. The Customer Intel agent surfaces full customer profiles — purchase history, open tickets, lifetime value, and tier status. The Synthesis agent combines both sources into structured pre-interaction briefs before any customer call. Behind the scenes, a Governance agent maintains a complete audit trail of every query and every data access — making CeREbrus enterprise-deployable, not just demo-ready. The result is a system where institutional knowledge is always one question away, customer context is never an afterthought, and proactive intelligence surfaces before anyone asks. Three heads. One source of truth.
19 May 2026