Job Kiprotich Busienei@Tanui

This project enables real-time AI-powered phone support using Twilio’s voice APIs integrated with a web dashboard. When a user calls the assigned phone number, an AI assistant answers the call, interacts with the user, and logs the entire conversation. At the end of the call, the system automatically creates a support ticket using the collected data (name, phone, email, etc.), sends a confirmation email (if available), and immediately displays it in the support web interface. The setup leverages Flask, FastAPI, and ngrok for local development and webhook routing. Key features include live transcription, AI conversation handling, and real-time logging. The integration is ideal for startups or businesses looking to automate Level 1 support without sacrificing customer experience. Built for the Lablab Trae Hackathon, this solution emphasizes seamless backend coordination and frontend usability, showcasing how AI can simplify customer service processes.

This is your chance to push boundaries, solve real-world challenges, and create impact at the official hackathon of the RAISE Summit 2025 at one of Paris's most iconic venues: Le Carrousel du Louvre. 📅 July 4–8, 2025 — Collaborate online with a global community of innovators. 🏛️ July 8–9, 2025 — Limited on-site access to the RAISE Summit in Paris (300 participants), exclusively for selected teams. 🏆 July 9, 2025 — Winners will be announced live on stage during the RAISE Summit. 🌟 Expert mentors will guide you throughout your hackathon journey. 🤝 Work solo or build your dream team to create something extraordinary. 💰 Compete for a share of up to $150,000 in prizes. 🔒 Sign up before the Kick-Off Stream to secure your spot!

🕒 Complete the challenge within 48 hours and unlock incredible prizes! 📅 June 13 - June 15 – Participate online, collaborating with innovators and builders to explore a new way of software development. 🌟 Expert mentors will guide you every step of the way. 🤝 Work alone or form a team to build something extraordinary. 💰 $80,000 in credits and prizes! ⏳ Sign up before the Kick-Off Stream to secure your spot!