
The Emergency Dispatcher Training Simulation is an AI-powered system designed to help emergency call dispatchers practice and improve their skills in handling high-stress 911 calls. The platform creates realistic emergency scenarios where an AI simulates a distressed caller, forcing the dispatcher (user) to think quickly, ask the right questions, and follow established protocols. After each session, the system generates a structured feedback report that highlights strengths, missed steps, and areas for improvement. By leveraging GPT-5βs advanced reasoning and adaptability, the simulation provides dynamic, evolving conversations that mirror real-world unpredictability. This project aims to enhance dispatcher readiness, confidence, and decision-making through immersive, interactive training.
24 Aug 2025