priya Ramajayam@Priya1606

In today’s fast‑paced workplace, employees expect instant access to information, clarity on policies, and seamless support for administrative needs. Traditional HR support models often rely on email exchanges, ticketing systems, or waiting for office hours to resolve even simple queries. This can lead to delays, frustration, and inefficiencies that ripple across the organization. To address these challenges, the company has introduced a 24/7 self‑service HR agent, a digital companion designed to provide immediate, accurate, and personalized responses to all internal employee questions related to company policies, benefits, and administrative procedures. This agent is not just another chatbot. It is a sophisticated system powered by natural language processing (NLP) and connected directly to the company’s most authoritative sources of truth: the Employee Handbook and the internal HR knowledge base. By combining advanced language understanding with curated organizational data, the agent ensures that employees receive the most reliable and up‑to‑date answers to their questions, whenever they need them.

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