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The Problem: The global ticketing market, valued at USD 85.35B in 2025 and projected to hit USD 110.3B by 2032, remains dominated by rigid website platforms. Users face static menus, impersonal discovery, slow navigation, and delayed support. Organisers struggle to reach audiences, while platforms act as transactional gatekeepers rather than community bridges. Our Solution: Chat2Ticket.ai Chat2Ticket.ai is a proactive ticketing assistant that lives on WhatsApp. Instead of endless forms, users simply express how they feel—“quiet place with calming music”—and instantly receive personalised event suggestions, playlists to explore artists, and seamless ticket booking. Features include: Event search & personalised recommendations Playlist integration via Spotify Direct booking on WhatsApp Calendar sync & confirmations via Gmail/WhatsApp This conversational-first approach makes ticketing faster, human-centred, and effortless. Market & Use Cases Chat2Ticket.ai serves concerts, sports, comedy, festivals, theatre, and orchestras. Technology Stack IBM WatsonX Orchestrate: event queries, payments (Stripe), maps, email, calendar sync Spotify: playlists for artist discovery WatsonX.ai + NLU: intuitive, human-like interaction Revenue Streams Transaction fees per booking B2B subscriptions for organisers White-label licensing Sponsored listings & event placement Analytics & insights for organisers Competitive Edge: Unlike traditional platforms, Chat2Ticket.ai offers: Conversational-first UX on WhatsApp/Messenger AI-driven personalisation at scale White-label scalability Inclusivity via multi-language support Lower fees, instant responses, and human touch Future Prospects: Expansion into sports, travel, and hospitality; integration with Telegram, RCS, Messenger; advanced AI analytics for pricing and engagement.

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