We have created a service AI NLP model aimed towards customer service. By using the cohere API, companies can save money and time while providing top-notch customer service to their clients. This model uses advanced natural language processing algorithms to understand customer queries and respond accordingly. It can handle a wide range of customer queries, from product-related questions to technical issues, thus reducing the workload of customer service agents. In addition, the model can be fine-tuned and trained to suit the specific needs of the company, ensuring maximum efficiency. By using this innovative technology, companies can significantly improve their customer service operations while simultaneously reducing costs and boosting customer satisfaction.