Mohamed Naufal Shahul Hameed@nsha0116

Customer feedback is often scattered across platforms, unstructured, and difficult to analyze at scale. Our project solves this problem by building an end-to-end AI-driven customer feedback intelligence system. We start with a structured dataset of customer reviews collected from platforms such as Reddit, Product Hunt, and review directories. Using machine learning and Grok-based preprocessing, we clean, normalize, and categorize raw text feedback into meaningful issue categories such as communication gaps, delayed results, and payment concerns. The processed data is served through a FastAPI backend and stored efficiently for analysis. A modern frontend dashboard visualizes key insights including channel distribution, top pain points, issue severity, and trends over time. This allows teams to quickly identify critical issues, understand customer sentiment, and make data-driven decisions. The solution is scalable, automated, and designed for real-world customer experience monitoring.

Join Deriv and lablab.ai for a high-intensity hybrid hackathon where top builders create AI prototypes, demo their work, and get fast-tracked to interviews. When • Sat, Jan 31, 2026- On-Site Pre-Hackathon: Deriv AI Meetup (Dubai) • Fri, Feb 6 - Opening words, Challenge, and Hackathon kick-off. (Dubai) • Sat, Feb 7 - Build and ship your prototype - 12 hours (Onsite +Online) • Sun, Feb 8 - Demos, judging, and next steps for standout teams. (Onsite +Online) On-Site Pre-Hackathon: Deriv AI Meetup Sat, Jan 31, 2026 · 2:00–6:00 PM (GST) · Dubai In-person talks, workshops, team formation, and networking with the Deriv team. 👉 Deriv AI Meetup registration What's in it for you • USD $10,000+ in prizes across categories • Mentors available to unblock you when you're stuck • Fast-track interviews for top performers - skip the queue • Real problems to solve - not toy demos Format • Teams of 1-3 • Hybrid: Dubai on-site or fully remote • On-site spots confirmed after screening Location • One by Omniyat, 24th Floor, Al Mustaqbal Street, Business Bay, Dubai, UAE • Travel and accommodation not provided. Apply now • Spots are limited. Shortlisting begins right after the event.