Ronald Gaines@goldengaines

About me

I am a thought leader and dedicated mentor with a proven track record of transforming businesses through innovative strategies, cutting-edge marketing technologies, and data-driven insights. I have been the go-to expert for businesses looking to unlock their full potential in the digital landscape and provide exceptional customer experiences that drive success. As a digital operations and digital customer experience leader, highly experienced in the areas of digital transformation, CX, digital marketing, and marketing automation, I have consistently demonstrated my ability to elevate customer experiences and drive growth across various industries. Currently, I serve as the Senior Manager of Marketing Technology Operations at Sunbelt Rentals. My role focuses on developing the people, processes, data and technologies that optimize automated lead management processes, maximize campaign effectiveness, and ensures data-driven decision-making. I bring a wealth of knowledge and practical experience leveraging data, technology, and customer-centric strategies to enhance digital customer experiences, improve operational performance, and drive business growth.

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