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8 years of experience
Zajil automates call center functions for restaurants and service industries using an AI model that supports both voice and text interactions. Operating 24/7, it adapts responses based on customer interactions, ensuring consistent, high-quality service without human errors or mood variations. Built with advanced technologies like Python, Flask, and PyTorch, Zajil handles high volumes of interactions efficiently and cost-effectively. Initially targeting 15 restaurants, it aims to replace traditional customer service roles across various sectors. Future plans include making Zajil accessible via phone and enhancing human-like interaction capabilities, setting new standards for scalable and reliable customer service.