Generative AI Hackathon with IBM Granite

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Solvable

Muhammad Ega S

Solvable is a cutting-edge AI-powered platform designed to revolutionize aftersales workflows for e-commerce and beyond. Leveraging IBM Granite's enterprise-grade AI capabilities, Solvable automates refund categorization, evidence evaluation, arbitration workflows, and insurance claim management.

The platform provides an intuitive buyer interface for submitting refund requests and uploading evidence, while the agent dashboard offers AI-generated dispute summaries and actionable recommendations. Solvable integrates seamlessly with logistics APIs for delivery verification and automates insurance claim eligibility checks based on predefined rules.

Designed for scalability, Solvable can adapt to multiple industries such as logistics, retail, and insurance by offering modular APIs and customizable workflows. By reducing manual intervention by up to 50% and improving SLA compliance in over 90% of cases, Solvable delivers operational efficiency, cost savings, and enhanced customer satisfaction

Solvable is an AI-powered aftersales automation platform that streamlines refund requests, evidence evaluation, arbitration workflows, and insurance claims. Scalable across industries, it ensures faster resolutions and improved customer satisfaction

"Solvable team on Generative AI Hackathon with IBM Granite Hackathon"

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