Muwakkil addresses the significant challenges faced by entrepreneurs and SMEs in the UAE's complex, dual legal system (Mainland and Free Zones). Navigating intricate regulations, understanding contracts, complying with labor laws, and handling financial distress can be overwhelming and costly when relying solely on traditional legal avenues for initial queries. Our solution is an AI Legal Assistant specifically designed for this market, offering accessible and timely preliminary legal information directly through the widely used WhatsApp platform. Muwakkil provides UAE-specific legal Q&A, grounded in a curated knowledge base of official federal and key free zone laws. It also offers preliminary document analysis capabilities, allowing users to upload standard business documents for identification of key clauses and basic risk flagging. The assistant supports seamless interaction in both Arabic and English. Built on a robust Retrieval-Augmented Generation (RAG) architecture, Muwakkil leverages a high-quality, multilingual knowledge base and advanced AI models to ensure responses are accurate and relevant. The system is designed with a strong focus on security and compliance, adhering to UAE data protection laws (PDPL, DIFC/ADGM DPR) and AI ethics guidelines, including robust guardrails to prevent the unauthorized practice of law by clearly stating its informational role and limitations. Muwakkil empowers entrepreneurs by providing quick, affordable access to crucial legal information, saving time, reducing uncertainty, and helping them make more informed decisions about their business in the UAE. It acts as a trusted guide, helping them understand when and where to seek professional legal counsel.
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