Assistants API and Trulens Hackathon

Start

Hackathon Kick-Off - lablab.ai introduction

TruEra Opening Words

Hackathon Guide and lablab Platform Walk-through

Assistants API

by Anupam Datta, Co-founder, President, Chief Scientist at Truera

Workshop - Advanced Evaluation Methods with TruLens

by Laurie Voss, VP Developer Relations at LlamaIndex

Workshop  - Advanced RAG with agentic strategies with LlamaIndex

Prakul Agarwal, ML Product Manager at MongoDB

Workshop - Retrieval Augmented Generation with MongoDB

General Q&A session on Discord

Submissions Deadline

The Caffeinated Devs

Timmy

Support Sage transforms the landscape of customer support by harnessing the power of Artificial Intelligence (AI) to deliver personalized and efficient email assistance. Support Sage quickly identifies the sentiment of incoming customer emails, Based on this analysis, it generates personalized response suggestions, offering key points or draft content tailored to address each customer's needs effectively. Moreover, Support Sage seamlessly integrates with Retrieval Augmented Generation (RAG) models, enabling CSRs to access relevant knowledge base articles directly within the email interface. This integration ensures that CSRs have access to up-to-date and accurate information to provide comprehensive support solutions to customers.

Support Sage's innovative approach to customer support combines cutting-edge AI technology with intuitive user interfaces to empower CSRs to deliver exceptional customer experiences. By streamlining email communication processes and providing intelligent response suggestions, Support Sage enables CSRs to efficiently address customer inquiries, resolve issues promptly, and enhance overall customer satisfaction.

Support Sage revolutionizes customer support by integrating AI technology to personalize email responses and enhance interactions. It provides personalized response suggestions and integrates with knowledge-based
 articles for comprehensive support.

"The Caffeinated Devs team on Assistants API and Trulens Hackathon Hackathon"

Team Idea

Submission