Accelerate & Innovate: 2023 Year-End Hackathon

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Onecenter

Ziyad_OneCenter

Ibrvhimaliyu

The traditional Call centers encounter a substantial problem in providing services attributable to the explosive growth in clients and data. These challenges include long wait times, frustrated customers, overwhelmed human agents, and decreased operational effectiveness, 
OneCenter is an AI-powered call center solution that aims to revolutionize customer service operations. It is a centralized platform that integrates cutting-edge technologies such as AI, natural language processing, and interactive voice response to provide smart and timely answers to customer queries over the phone. By leveraging machine learning algorithms, OneCenter continuously learns and improves from past call recordings and customer care manuals, enabling it to deliver personalized support and enhance customer satisfaction


OneCenter is an AI-powered call center solution that aims to revolutionize customer service operations.

"Onecenter team on Accelerate & Innovate: 2023 Year-End Hackathon Hackathon"

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