"Ticket Intelli - IBM BOB x Watsonx Agent team on IBM Bob Hackathon Hackathon"

Team Idea

Ticket Inteli is an AI-powered support ticket triage agent that turns messy customer issue reports into structured engineering briefs.

Team Members

Fatin Ruhul Shahazad

faz3d

AI Integration Specialist

Submission

Ticket Intelli - CX Analysis Agent

Ticket Inteli turns messy customer support tickets into structured engineering action briefs, reducing support-to-engineering handoff time and helping teams respond to customer-impacting issues faster.